Inbound Call Specialist
Stuckey Automotive, the area's largest automotive group, is recruiting ambitious, responsive Inbound Call Specialist to provide a level of customer care that will help our company maintain its loyal customer base and gain market share throughout central Pennsylvania.
The Job:
• Answer all incoming calls promptly, professionally using our script
• Route calls to dedicated department
/ team member
• Ensure excellent customer service on the phones
• Take ownership of all incoming phone calls to ensure complete customer satisfaction
Qualifications Skills/Requirements:
• Call Center / Administrative Assistant experience
• Excellent written and verbal communication skills
• Must submit to and pass a background check and drug test
• Must have a valid PA-issued Driver's License
Our company is one that constantly evolves. The above duties should in no way be construed as an Inbound Call Specialist's only duties. Our management team reserves the right to assign additional tasks and adjust performance expectations.
Our ideal candidate should have an absolute love for all aspects of customer service, especially the joy of knowing you helped one of customers. You will have the moxie and fortitude to exceed all expectations - ours and yours.
Given the opportunity of this position, special consideration will be given to those with a minimum of one year of experience handling a high volume of phone calls.
This is a full-time position with swing and Saturday shifts.
Stuckey Automotive is an Equal Opportunity Employer.
Job Type: Full-time
Pay: Hourly Rate
We are always on the search for talented Technicians to join our Service teams in Altoona, Hollidaysburg, and State College.
Essential Functions of the Job Include:
• Performs all vehicle reconditioning efficiently• Excellent benefit package including health/dental/vision
• Life insurance policy available on your first day
• Company-matched 401(k) plan
• Vacation and sick time
• Six paid holidays a year
• Employee discounts on vehicles and parts
• Family-orientated atmosphere
• Continual Training
The area's largest automotive group is recruiting ambitious, resourceful sales professionals to help our company maintain its loyal customer base and gain market share throughout central Pennsylvania.
·
Serve as a singular
point-of-contact using our efficient and effective processes
·
Accept and exceed
the sales quota set by our sales managers
·
Build and maintain
a book of business through continuous prospecting, in and out of the dealership
·
Use a CRM to manage
customer base; target prospects and follow-up accordingly
·
Create and manage a
professional Facebook page
·
Work with finance
and management to properly build deal folders
·
Shadow department
experts to create opportunities to upsell additional services and products
·
Offer a complete
shopping experience by introducing customers to service advisors
·
Take advantage of
resources and training made available by OEMs and dealership
·
Stay abreast on the
latest technologies and news in the automotive industry
·
Foster open and
honest relationships with team and management
·
Exercise leadership
skills to mentor team members
·
Completion of
Business Administration or Automotive coursework preferred
·
Proficient
knowledge of CRM systems
·
Excellent written
and verbal communication skills
·
Clean, polished
appearance becoming of our sales team
·
Must submit to and
pass a background check and drug test
·
Must have a valid
PA-issued Driver's License
Our company is one that constantly evolves. The above duties should in no way be construed as a sales professional's only duties. Our management team reserves the right to assign additional tasks and adjust performance expectations.
Our ideal candidate should have an absolute love for all aspects of business, especially the thrill of closing the deal. You will have the moxie and fortitude to exceed all expectations - ours and yours.
This can be a very lucrative and rewarding position. Given the opportunity of this position, special consideration will be given to those with a minimum of two years of experience in automotive sales. Relocation assistance will be provided.
We are recruiting ambitious, responsive internet sales specialists to provide a level of customer care that will help our company maintain its loyal customer base and gain market share throughout central Pennsylvania.
The Opportunity:
Qualifications Skills/Requirements:
Our company is one that constantly evolves. The above duties should in no way be construed as an internet sales professional's only duties. Our management team reserves the right to assign additional tasks and adjust performance expectations.
Our ideal candidate should have an absolute love for all aspects of customer service, especially the joy of knowing you helped one of customers. You will have the moxie and fortitude to exceed all expectations - ours and yours.
This can be a very lucrative and rewarding position. Given the opportunity of this position, special consideration will be given to those with a minimum of one year of experience handling a high volume of phone calls.
This is a full-time position with swing and Saturday shifts.
Stuckey Automotive is an Equal Opportunity Employer.
Stuckey Automotive, the area's largest automotive group, is urgently recruiting reconditioning technicians to join our expanding operations in Duncansville, PA.
Job Responsibilities:
· Ensure a clean, safe, and well-organized work area
· Follow the status of all vehicles assigned to you throughout process
· Conduct quality check on each vehicle assigned to you, including road tests
· Report Body damage to Coordinators or managers
· Work closely with Used Offsite manager, Assistant, and Used Vehicle Coordinators
· Utilize our programs (Rapid Recon) to meet production requirements
· Clear all vehicles for sale via Rapid Recon; dispatch accordingly
· Help get all used vehicles to front line in 5 days or less
· Transport vehicles to various dealerships, vendors, or lots
· Adhere to our Employee Handbook, Safety protocol, Shop processes as set by management
· Continue to learn new products, methods, and tools as needed
· Monitor supply inventory and order accordingly
· Be timely and punch time clock in and out
· Mentor and motivate new hires
Qualifications Skills/Requirements:
· Maintain a valid PA State-required Inspections and Emissions License
· Proficient knowledge of Rapid Recon program
· Excellent written and verbal communication skills
· Must submit to and pass a background check and drug test
· Must have a valid PA-issued Driver's License
Our company is one that constantly evolves. The above duties should in no way be construed as a recon tech's only duties. Our management team reserves the right to assign additional tasks and adjust performance expectations.
Our ideal candidate should have an absolute love for all aspects of the automotive industry, especially the level of pride that comes with reconditioning vehicles for sale. You will have the moxie and fortitude to exceed all expectations - ours and yours.
We believe in a healthy work / life balance. Our recon techs work weekdays only and enjoy six paid holidays per year, plus accrued vacation and sick time. There is an excellent benefits package (health and retirement) and a great opportunity for growth. Special consideration will be given to those with a one year of reconditioning experience
Please complete our online application or submit your résumé to HR@StuckeyAuto.com.
Stuckey Automotive is an Equal Opportunity Employer.
Stuckey Ford
609 Broad Street
Hollidaysburg, PA 16648